Privacy Policy
1. General information
This Privacy Policy describes how Association “Dr Klauns” (hereinafter – Dr Klauns or the Controller) processes personal data obtained through the “Dr Klauns” online store.
Controller:
Association “Dr Klauns”
Registration No.:40008199816
Legal address: Zvaigznāja gatve 5-12, Rīga, LV-1082
Email: shop@drklauns.lv
Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and the laws of the Republic of Latvia.
2. Personal data processed
Dr Klauns may process the following personal data:
- name, surname
- email address
- phone number
- delivery address
- payment information (excluding full card details)
- order history
- communication content
- IP address, device data, cookie data
3. Purposes of processing
Personal data is processed for the following purposes:
- processing and fulfilling orders
- arranging product delivery
- payment processing
- customer support
- accounting records
- compliance with legal obligations
- improving website functionality
- dispute resolution and legal protection
- to use it for marketing purposes
4. Legal basis for processing
Personal data is processed based on:
- performance of a contract
- compliance with legal obligations
- legitimate interests
- consent, where applicable
5. Recipients of personal data
Personal data may be transferred to:
- payment service providers
- manufacturing and delivery partners
- courier service providers
- IT and e-commerce service providers
- accounting and legal service providers
- public authorities where required by law
6. Data retention
Personal data is retained only as long as necessary for the purposes stated, including legal and accounting requirements.
7. Data subject rights
The data subject has the right to:
- access personal data
- rectification or erasure
- restriction of processing
- object to processing
- data portability
- withdraw consent
- lodge a complaint with the Data State Inspectorate
Requests may be submitted to: info@drklauns.lv
8. Data security
Dr Klauns implements appropriate technical and organizational measures to protect personal data.
9. Cookies
The online store uses cookies to ensure proper website operation and improve user experience. Cookie details are provided in a separate Cookie Policy.
10. Changes to this policy
Dr Klauns may update this Privacy Policy at any time. The current version is always available on the website.